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Asia Pacific Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity

Report Code: 82414

Industry: Service & Software

Published On: 2022/09/12

Pages: 188

Publisher : GMD Research

Asia Pacific queue management system (QMS) market will grow by 6.6% annually with a total addressable market cap of $2,178.2 million over 2022-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology.
Highlighted with 32 tables and 67 figures, this 127-page report “Asia Pacific Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire Asia Pacific queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

In-depth qualitative analyses include identification and investigation of the following aspects:
• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter’s Fiver Forces
The trend and outlook of Asia Pacific market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify Asia Pacific queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country.

Based on Component Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Solutions
o Platform
o Software
• Services
o Managed Service
o Professional Service

Based on Product Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Virtual Queuing
• Linear Queuing

By Queue Type, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Structured Queue
• Unstructured Queue
• Kiosk Based Queue
• Mobile Queue
• Other Queue Types

By Deployment Mode, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Cloud-based System
• On-Premise System

By Application, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Appointment Management
• Query Handling
• In-Store Management
• Workforce Optimization
• Real-Time Monitoring
• Customer Service
• Reporting and Analytics
• Other Applications

By End User, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Retail and Consumer Goods
• Healthcare and Life Sciences
• Utility Service Providers and Airports
• BFSI
• Hospitality
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Other End Users

By Organization Size, the Asia Pacific market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section.
• Small and Medium-Sized Enterprises
• Large Enterprises

Geographically, the following national/local markets are fully investigated:
• Japan
• China
• South Korea
• Australia
• India
• Rest of APAC (further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, Taiwan, and Philippines)
For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included.

The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.
Selected Key Players:
Advantech Co., Ltd.
AKIS Technologies
ATT Systems Group
Aurionpro Solutions Limited
Lavi Industries
QLess, Inc.
Qmatic Group
Qminder Limited
Q-nomy Inc.
Qudini
SEDCO Holding
Seehash Software Pvt. Ltd.
Skiplino
Wavetec
XIPHIAS Software Technologies Pvt. Ltd
Xtreme Media Pvt. Ltd.
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porter’s Fiver Forces Analysis 36
3 Segmentation of Asia Pacific Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 44
3.3.2 Software 45
3.3 Services 46
3.3.1 Managed Service 47
3.3.2 Professional Service 48
4 Segmentation of Asia Pacific Market by Product Type 49
4.1 Market Overview by Product Type 49
4.2 Virtual Queuing 51
4.3 Linear Queuing 52
5 Segmentation of Asia Pacific Market by Queue Type 53
5.1 Market Overview by Queue Type 53
5.2 Structured Queue 55
5.3 Unstructured Queue 56
5.4 Kiosk Based Queue 57
5.5 Mobile Queue 58
5.6 Other Queue Types 59
6 Segmentation of Asia Pacific Market by Deployment Mode 60
6.1 Market Overview by Deployment Mode 60
6.2 Cloud-based System 62
6.3 On-Premise System 63
7 Segmentation of Asia Pacific Market by Application 64
7.1 Market Overview by Application 64
7.2 Appointment Management 66
7.3 Query Handling 67
7.4 In-Store Management 68
7.5 Workforce Optimization 69
7.6 Real-Time Monitoring 70
7.7 Customer Service 71
7.8 Reporting and Analytics 72
7.9 Other Applications 73
8 Segmentation of Asia Pacific Market by End User 74
8.1 Market Overview by End User 74
8.2 Retail and Consumer Goods 76
8.3 Healthcare and Life Sciences 77
8.4 Utility Service Providers and Airports 78
8.5 BFSI 79
8.6 Hospitality 80
8.7 Government and Public Sector 81
8.8 Transportation and Logistics 82
8.9 IT and Telecom 83
8.10 Other End Users 84
9 Segmentation of Asia Pacific Market by Organization Size 85
9.1 Market Overview by Organization Size 85
9.2 Small and Medium-Sized Enterprises 87
9.3 Large Enterprises 88
10 Asia-Pacific Market 2021-2031 by Country 89
10.1 Overview of Asia-Pacific Market 89
10.2 Japan 92
10.3 China 95
10.4 Australia 98
10.5 India 100
10.6 South Korea 102
10.7 Rest of APAC Region 104
11 Competitive Landscape 106
11.1 Overview of Key Vendors 106
11.2 New Product Launch, Partnership, Investment, and M&A 109
11.3 Company Profiles 110
Advantech Co., Ltd. 110
AKIS Technologies 112
ATT Systems Group 113
Aurionpro Solutions Limited 114
Lavi Industries 115
QLess, Inc. 116
Qmatic Group 117
Qminder Limited 118
Q-nomy Inc. 119
Qudini 120
SEDCO Holding 121
Seehash Software Pvt. Ltd. 122
Skiplino 123
Wavetec 124
XIPHIAS Software Technologies Pvt. Ltd 125
Xtreme Media Pvt. Ltd. 126
RELATED REPORTS 127